Privacy Policy

At Chic Clothing Store, accessible at chic-clothingstore.com, we value your privacy and are committed to protecting your personal information with the same care and sophistication that defines our fashion collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, you should not use our website.

1. Information We Collect

We collect information that you provide directly to us and automatically when you use our website:

Personal Information You Provide:

• Contact details (name, email address, shipping address, telephone number)
• Payment information (credit card details, PayPal account information)
• Order history and preferences
• Communications with our customer service team
• Account credentials if you create an account with us

Information Collected Automatically:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, referring website)
• Location data (general geographic location based on IP address)

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders, including sending order confirmations and shipping notifications
• Provide customer support and respond to your inquiries
• Personalize your shopping experience and recommend products that may interest you
• Improve our website, products, and services
• Communicate with you about promotions, events, and other news about products and services we offer
• Protect against, identify, and prevent fraud and other unlawful activity
• Comply with legal obligations and enforce our agreements

3. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

• Service Providers: We share information with third parties who perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing, and data analysis.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may share information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our Terms of Service.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

4. International Data Transfers

As a global retailer serving customers worldwide (excluding Asia and select remote regions), your personal information may be transferred to, stored, and processed in countries other than your country of residence, including the United States, where our servers are located. These countries may have data protection laws that differ from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected when transferred internationally, including through the use of Standard Contractual Clauses or other legally acceptable mechanisms.

5. Data Storage and Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. We use industry-standard encryption technology (SSL) to protect your sensitive information during transmission. All transactions are processed through a secure gateway provider and are not stored or processed on our servers.

While we have implemented safeguards to protect your information, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct or update your personal information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Restriction: You can request that we restrict the processing of your personal information.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Objection: You can object to the processing of your personal information in certain circumstances.
• Marketing Preferences: You can opt-out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the contact information provided at the end of this policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. These technologies help us:

• Remember your preferences and settings
• Analyze site traffic and trends
• Understand your browsing and shopping preferences
• Deliver personalized content and advertisements

You can control cookies through your browser settings. However, if you choose to disable cookies, some features of our website may not function properly.

We may also use third-party analytics services (such as Google Analytics) to help us understand how our customers use the website. You can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

10. Contact Us